Building software factories — the operating layer where agents and engineers ship in the same loop.

• Founding implementation hire on Warp’s software-factory work: taking agentic development out of prototype and into how real teams plan, write, and ship.
• Translate an ambitious product into onboarding, configuration, and enablement that a customer can actually run.
• Stay close to the loop: what agents do well, where humans still own judgment, and how that split gets operationalized.

Engineering-intelligence platform for software organizations. Implementation Engineer → II → Senior.

• Partnered with customer engineering orgs to map how they plan, code, and review onto Jellyfish — then configured the product so the map was true.
• Ran implementations end to end: onboarding plans, technical configuration, and the unglamorous work of making a tool survive first contact with a real process.
• Promoted through Implementation Engineer II to Senior. The job was less “install software” than “make software fit a living system.”

Led implementation and enablement for enterprise products. Delivery, enablement, and the politics of adoption.

• Managed multiple customer implementations in parallel and kept them honest when scope moved.
• Treated enablement as part of the product: a team that can run the thing is the actual deliverable.
• Known internally for aligning project work to company goals and going past the ticket when the outcome required it.

Onboarded association and nonprofit teams onto membership SaaS. Software only counts if it gets used.

• Took customers from contract to a live, understood system — data, configuration, and the people who had to operate it on Monday.

Made messy inputs into something a business could run on. Special projects, data pipelines, whatever was actually blocked.

Full-stack of a small product: marketing, project management, and the website. Owned by Data Tech.

First time owning a whole stack — site, tools, and the people who had to use them — for a local newspaper.